:root{color-scheme:light;--ink: #172033;--muted: #5d6675;--paper: #ffffff;--soft: #f5f8fb;--line: #dde5ee;--primary: #0b4d8b;--teal: #0f9ca7;--accent: #d98b3a;--accent-dark: #bd7228;--shadow: 0 24px 60px rgba(23, 32, 51, .14)}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0;color:var(--ink);background:linear-gradient(135deg,rgba(15,156,167,.12),transparent 34%),linear-gradient(315deg,rgba(217,139,58,.14),transparent 36%),var(--soft);font-family:Arial,Helvetica,sans-serif;line-height:1.55}button,input,select,textarea{font:inherit}a{color:inherit}.portal-shell{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(280px,.85fr);gap:clamp(18px,4vw,42px);min-height:100vh;align-items:center;padding:clamp(24px,6vw,72px)}.portal-panel,.info-panel{background:#fffffff0;border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.portal-panel{display:grid;gap:18px;padding:clamp(24px,5vw,48px);border-left:6px solid var(--teal)}.brand{display:inline-flex;width:fit-content}.brand img{display:block;width:min(220px,68vw);height:auto}.status-pill{display:inline-flex;width:fit-content;padding:7px 11px;color:var(--primary);background:#e8f3fb;border:1px solid rgba(15,156,167,.28);border-radius:999px;font-size:.82rem;font-weight:800;text-transform:uppercase}.status-pill.small{width:fit-content;padding:5px 8px;font-size:.72rem}.status-pill.is-error{color:#7a2e16;background:#fff0e8;border-color:#d98b3a73}h1,h2,p{margin:0;overflow-wrap:anywhere}h1{max-width:780px;font-size:clamp(2.25rem,7vw,4.8rem);line-height:1.02}h2{font-size:1.55rem;line-height:1.12}.lede{max-width:700px;color:var(--muted);font-size:1.08rem}.portal-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:8px}.button{display:inline-flex;min-height:46px;align-items:center;justify-content:center;padding:11px 16px;border:1px solid transparent;border-radius:6px;font-weight:800;text-decoration:none}.button.primary{color:#fff;background:var(--accent)}.button.primary:hover,.button.primary:focus{background:var(--accent-dark)}.button.secondary{color:var(--primary);background:#fff;border-color:#0b4d8b47}.button.secondary:hover,.button.secondary:focus{background:var(--soft)}.button.danger{color:#fff;background:#b42318;border-color:#8f1d14}.button.danger:hover,.button.danger:focus,.button.danger:focus-visible{background:#8f1d14}.language-toggle{display:inline-flex;min-height:42px;align-items:center;justify-content:center;padding:9px 13px;color:var(--primary);background:#eef7fb;border:1px solid rgba(15,156,167,.34);border-radius:999px;cursor:pointer;font-weight:800}.language-toggle:hover,.language-toggle:focus{background:#e4f3f7}.info-panel{display:grid;gap:14px;padding:24px}.eyebrow{color:var(--teal);font-size:.78rem;font-weight:800;letter-spacing:0;text-transform:uppercase}.info-panel ul{display:grid;gap:10px;margin:0;padding:0;list-style:none}.info-panel li{display:flex;gap:9px;align-items:center;color:var(--ink);font-weight:800}.info-panel li:before{content:"";width:8px;height:8px;flex:0 0 auto;background:var(--accent);border-radius:50%}.fine-print{color:var(--muted);font-size:.94rem}.auth-shell{display:grid;min-height:100vh;place-items:center;padding:clamp(18px,5vw,56px)}.auth-card{display:grid;width:min(100%,480px);gap:16px;padding:clamp(24px,5vw,42px);background:#fffffff5;border:1px solid var(--line);border-left:6px solid var(--teal);border-radius:8px;box-shadow:var(--shadow)}.auth-card h1{font-size:clamp(2rem,8vw,3.25rem)}.login-card{width:min(100%,390px);gap:12px;padding:clamp(20px,4vw,30px)}.login-card .brand img{width:min(190px,62vw)}.login-title{font-size:.9rem}.login-card .auth-form{gap:12px}.login-card .auth-form input{min-height:42px;padding:9px 11px}.login-card .button{min-height:42px}.lede.compact{font-size:1rem}.auth-form{display:grid;gap:14px}.auth-form label{display:grid;gap:7px;color:var(--ink);font-weight:800}.auth-form input{width:100%;min-height:46px;padding:10px 12px;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:6px}.auth-form input:focus-visible,.button:focus-visible,.text-link:focus-visible{outline:3px solid rgba(11,77,139,.35);outline-offset:3px}.auth-error{padding:11px 12px;color:#7a2e16;background:#fff0e8;border:1px solid rgba(217,139,58,.45);border-radius:6px;font-weight:800}.form-help{color:var(--muted);font-size:.92rem}.text-link{width:fit-content;color:var(--primary);font-weight:800}.dashboard-shell{display:grid;gap:clamp(18px,4vw,34px);min-height:100vh;padding:clamp(18px,5vw,56px)}.dashboard-header,.dashboard-hero,.dashboard-card{background:#fffffff2;border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.dashboard-header{display:flex;gap:16px;align-items:center;justify-content:space-between;padding:18px}.dashboard-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:flex-end}.dashboard-actions form{margin:0}.portal-nav{display:flex;flex-wrap:wrap;gap:10px;padding:12px;background:#fffffff2;border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.portal-nav a{padding:8px 10px;color:var(--primary);border-radius:6px;font-weight:800;text-decoration:none}.portal-nav a:hover,.portal-nav a:focus{background:var(--soft)}.dashboard-hero{display:grid;gap:12px;padding:clamp(24px,5vw,42px);border-left:6px solid var(--teal)}.dashboard-hero h1{font-size:clamp(2.2rem,7vw,4.25rem)}.dashboard-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.metric-grid,.profile-grid,.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.metric-card,.content-section{background:#fffffff2;border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.metric-card{display:grid;gap:4px;padding:20px}.metric-card span{color:var(--primary);font-size:2rem;font-weight:800;line-height:1}.metric-card p{color:var(--muted);font-weight:800}.content-section{display:grid;gap:18px;padding:clamp(20px,4vw,28px)}.attention-section{border-color:#b8d8e8;box-shadow:0 14px 34px #16688c14}.section-help{margin:-4px 0 0;color:var(--muted)}.section-heading{display:flex;gap:14px;align-items:center;justify-content:space-between}.button-row{display:flex;flex-wrap:wrap;gap:10px;justify-content:flex-end}.dashboard-card{display:grid;gap:12px;align-content:start;padding:22px}.dashboard-card p:not(.eyebrow){color:var(--muted)}.dashboard-card h3,.request-row h3{margin:0;font-size:1.15rem}.client-directory{grid-template-columns:repeat(2,minmax(0,1fr))}.client-card{gap:14px}.client-contact{display:grid;gap:4px}.metric-mini-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.metric-mini-grid span{padding:8px 10px;color:var(--primary);background:#e8f3fb;border-radius:8px;font-size:.9rem;font-weight:800}.empty-state{padding:18px;color:var(--muted);background:var(--soft);border:1px dashed var(--line);border-radius:8px}.auth-success{padding:11px 12px;color:#20543a;background:#eaf8ef;border:1px solid rgba(15,156,96,.28);border-radius:6px;font-weight:800}.filter-bar{display:grid;grid-template-columns:minmax(160px,.35fr) minmax(220px,1fr) auto;gap:12px;align-items:end;padding:14px;background:var(--soft);border:1px solid var(--line);border-radius:8px}.admin-filter-bar{grid-template-columns:minmax(140px,.25fr) minmax(170px,.3fr) minmax(220px,1fr) auto}.filter-bar label{display:grid;gap:6px;color:var(--ink);font-weight:800}.filter-bar input,.filter-bar select{width:100%;min-height:42px;padding:9px 11px;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:6px}.filter-bar .form-help{align-self:center;justify-self:end;white-space:nowrap}.request-row{display:flex;gap:16px;align-items:center;justify-content:space-between;padding:16px;background:#fff;border:1px solid var(--line);border-radius:8px}.admin-request-row,.audit-row{align-items:flex-start}.admin-controls{display:grid;min-width:min(100%,340px);gap:14px}.request-row p{color:var(--muted)}.request-details{max-width:760px;margin-top:8px}.next-step-panel{display:grid;gap:5px;max-width:760px;margin-top:12px;padding:12px 14px;background:#f7fbfd;border:1px solid #c8e1ee;border-left:4px solid var(--primary);border-radius:8px}.next-step-panel h3{margin:0;font-size:1rem}.next-step-panel p{margin:0}.next-step-panel.is-active{background:#eff9f6;border-color:#b9e4d8;border-left-color:var(--teal)}.next-step-panel.is-attention{background:#fff8e8;border-color:#f0d69a;border-left-color:#c47d1d}.next-step-panel.is-complete{background:#f0f8f1;border-color:#c3dfc8;border-left-color:#3f8c54}.next-step-panel.is-muted{background:var(--soft);border-color:var(--line);border-left-color:var(--muted)}.request-meta{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end;min-width:140px}.request-meta span{padding:5px 8px;color:var(--primary);background:#e8f3fb;border-radius:999px;font-size:.82rem;font-weight:800;text-transform:capitalize}.latest-note{display:grid;gap:5px;max-width:760px;margin-top:12px;padding:12px;background:var(--soft);border:1px solid var(--line);border-radius:8px}.shared-resources{display:grid;gap:8px;max-width:760px;margin-top:12px;padding:12px;background:#f8fbff;border:1px solid var(--line);border-radius:8px}.shared-resource-list{display:grid;gap:6px;margin:0;padding-left:18px}.shared-resource-list a{color:var(--primary);font-weight:800}.manual-email-actions{display:grid;gap:8px;padding:12px;background:var(--soft);border:1px solid var(--line);border-radius:8px}.handled-form{padding:12px;background:#fff;border:1px solid var(--line);border-radius:8px}.operations-form{display:grid;gap:10px}.operations-form label{display:grid;gap:6px;color:var(--ink);font-weight:800}.operations-form select,.operations-form textarea{width:100%;min-height:42px;padding:9px 11px;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:6px}.operations-form textarea{resize:vertical}.portal-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.portal-form label{display:grid;gap:7px;color:var(--ink);font-weight:800}.portal-form input,.portal-form select,.portal-form textarea{width:100%;min-height:46px;padding:10px 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var(--line);border-radius:8px}.internal-note-preview{background:#fff8f0;border-color:#d98b3a57}.client-visible-preview{background:#eef7fb;border-color:#0f9ca757}.request-upload-preview{background:#f4f7fb;border-color:#0b4d8b3d}.comment-form{padding-top:6px}.client-reply-form{background:#eef7fb;border-color:#0f9ca757}.upload-drop{display:grid;gap:12px;padding:24px;color:var(--primary);background:var(--soft);border:2px dashed rgba(11,77,139,.28);border-radius:8px;font-weight:800;cursor:pointer}.upload-drop input{width:100%}.upload-drop small{color:var(--muted);font-weight:700}.upload-drop.is-dragging{background:#e8f3fb;border-color:var(--primary)}.upload-workspace{align-content:start}.upload-guidance{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.upload-guidance p,.upload-inline-cta{padding:14px;background:var(--soft);border:1px solid 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p{color:var(--muted)}.upload-success{display:grid;gap:8px}.upload-inline-cta{display:flex;gap:16px;align-items:center;justify-content:space-between}.compact-upload{padding:18px}.compact-file-row{box-shadow:none}@media(max-width:820px){.portal-shell{grid-template-columns:1fr;align-content:center}.dashboard-grid,.metric-grid,.profile-grid,.detail-grid,.portal-form{grid-template-columns:1fr}.section-heading,.button-row,.request-row{align-items:flex-start;flex-direction:column}.filter-bar,.upload-guidance,.upload-preview-grid,.timeline-steps{grid-template-columns:1fr}.upload-inline-cta{align-items:flex-start;flex-direction:column}.filter-bar .form-help{justify-self:start;white-space:normal}.request-meta{justify-content:flex-start}}@media(max-width:560px){.portal-shell{padding:18px}.portal-panel,.info-panel{padding:20px}.portal-actions,.button{width:100%}.dashboard-header{align-items:flex-start;flex-direction:column}.dashboard-actions{width:100%}.upload-preview-card{grid-template-columns:1fr}.upload-preview-card img,.upload-preview-placeholder{width:100%}}:root{--ink: #0f172a;--muted: #64748b;--paper: #ffffff;--soft: #f4f7fb;--line: #dde6f1;--primary: #0f6bdc;--primary-dark: #0b4d8b;--navy: #061e3a;--teal: #0f9ca7;--accent: #12a66a;--accent-dark: #0b8353;--purple: #7757d9;--shadow: 0 18px 46px rgba(15, 23, 42, .1);--shadow-strong: 0 22px 52px rgba(15, 23, 42, .14);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}body{color:var(--ink);background:var(--soft);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe 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28px;background:#fffffff0;border:0;border-bottom:1px solid var(--line);border-radius:0;box-shadow:none;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.dashboard-header>.brand{display:none}.dashboard-header h1{margin:0;font-size:clamp(1.3rem,2vw,1.65rem);line-height:1.1}.menu-button{display:none;width:44px;height:44px;padding:9px;background:#fff;border:1px solid var(--line);border-radius:8px;cursor:pointer}.menu-button span{display:block;height:2px;margin:6px 0;background:var(--ink)}.dashboard-actions{gap:10px}.portal-nav{display:grid;gap:8px;align-content:start;padding:0;background:transparent;border:0;border-radius:0;box-shadow:none}.portal-nav a{display:flex;gap:12px;align-items:center;min-height:48px;padding:12px 14px;color:#ffffffe6;border-radius:8px;font-weight:800;text-decoration:none;transition:background .16s ease,color .16s ease,transform .16s ease}.portal-nav a:hover,.portal-nav a:focus,.portal-nav a:focus-visible,.portal-nav a.active{color:#fff;background:linear-gradient(135deg,var(--primary),#0657c8);transform:translate(2px)}.portal-nav svg{flex:0 0 auto}.support-card{display:grid;gap:8px;padding:20px;color:#fff;background:#ffffff0f;border:1px solid rgba(255,255,255,.24);border-radius:8px;box-shadow:inset 0 1px #ffffff14}.support-card h2,.support-card p{margin:0}.support-card h2{font-size:1rem}.support-card p{color:#ffffffc7;font-size:.94rem}.support-icon{display:grid;width:42px;height:42px;place-items:center;color:#fff;border:1px solid rgba(255,255,255,.34);border-radius:50%}.dashboard-shell{display:grid;gap:20px;min-height:auto;padding:20px 28px}.dashboard-hero,.dashboard-card,.metric-card,.content-section{background:var(--paper);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.dashboard-hero{position:relative;overflow:hidden;gap:8px;min-height:150px;padding:28px;background:linear-gradient(135deg,#eef7ff,#fff 72%),var(--paper);border-left:0}.dashboard-hero:after{content:"";position:absolute;right:28px;bottom:18px;width:min(36%,330px);height:105px;pointer-events:none;background:linear-gradient(#cbddeb 0 0) center 76px / 92px 8px no-repeat,linear-gradient(#9fb6ca 0 0) center 88px / 132px 8px no-repeat,linear-gradient(90deg,transparent 42%,#0f6bdc 42% 44%,transparent 44% 68%,#0f6bdc 68% 70%,transparent 70%) center / 156px 72px no-repeat,#fff;border:6px solid #9fb6ca;border-radius:8px;box-shadow:0 16px 28px #0f172a1f;opacity:.72}.dashboard-hero>*{position:relative;z-index:1;max-width:700px}.dashboard-hero h1{font-size:clamp(1.9rem,4vw,3rem);line-height:1.05}.lede{color:var(--muted)}.metric-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.metric-card{position:relative;overflow:hidden;min-height:124px;padding:20px;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}.metric-card:before{content:"";position:absolute;right:18px;top:18px;width:52px;height:52px;background:linear-gradient(135deg,#35a8ff,var(--primary));border-radius:50%;opacity:.9}.metric-card:nth-child(2):before{background:linear-gradient(135deg,var(--primary),#073b7a)}.metric-card:nth-child(3):before{background:linear-gradient(135deg,#5dd89c,var(--accent))}.metric-card span{color:var(--ink);font-size:2.25rem}.metric-card p{color:var(--muted)}.dashboard-card,.content-section{transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}.dashboard-card:hover,.content-section:hover,.metric-card:hover,.upload-preview-card:hover{border-color:#0f6bdc47;box-shadow:var(--shadow-strong);transform:translateY(-2px)}.content-section{padding:22px}.attention-section,.client-reply-form{background:linear-gradient(180deg,#eef8ff,#e8f6fb);border-color:#d8ebf5}.section-heading{gap:12px;align-items:flex-start;margin-bottom:2px}.section-heading 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